Please rest assured that we are committed to obtaining the best possible settlement for you. Our advice must be based upon our professional assessment of the merits of your claim. We appreciate this may, on occasions, be disappointing to you. However, we have no desire to build up expectations only to have to concede that they were unrealistic at a later stage.
We will tell you if we feel there are any potential difficulties with your claim, as we feel you should be aware of them as soon as they come to light. This does not mean that we are being negative or not working for you, we are simply being realistic and providing you with our professional opinion as to the prospects of your claim, so as to avoid disappointment at a later stage.
We will always do our upmost to obtain the best possible settlement for you, both in terms of responsibility and value.