How to Access Touchpoint

 

Make a Claim

    Online case tracking

    Our innovative Touchpoint client portal lets you have real time access to your case file, allowing you to see what is happening, when and who is doing it. The system gives you the opportunity to take hands on control of your case. Its just another fantastic feature of our superior service.

    How to login

    In order to access the Touchpoint client portal, you must have your unique case reference number and password to hand. You will find your reference number at the top right hand corner of our correspondence. You will also need your case password, which was sent to you at the outset of your case.

    Please ensure you only enter the numbers from the reference on our correspondence. For example, from a reference ‘AA AAA 123456.001, you would just enter 123456.001.

    Once you have access to Touchpoint, use the different interactive tiles to help manage your case.

    Now navigate to Touchpoint and use the above instructions to log in.

    Support

    If you require any assistance using our Touchpoint client portal or require your password, please either contact your case handler or email touchpointsupport@beaconlaw.co.uk and we shall do our best to help.

    Make a Claim

    Contact us today to find out if you have a claim.

    Use our Contact Forms or Call 0330 1332 857

    Contact Us

     

    General Enquiries:

    0161 428 1234

    New Claims: 

    0330 1332 857

    Fax: 

    0161 239 1072

    Address

    Beacon Law

    1st Floor

    Shirley House

    12 Gatley Road

    Cheadle

    Cheshire

    SK8 1PY